Global Business Development Manager – Groups

Full time

Breaking into new & developing markets by proposing & executing an effective market strategy. Winning and onboarding clients which will involve building pipelines from new (and existing) opportunities, prioritising targets, engagement and quotation creation, costings, and client presentations at various levels of seniority. Being able to customise quotes for different client territories, market segments, and client types. Research, evaluation, pipeline building, confirmation and onboarding of clients and revenue within agreed timeframes. Building knowledge & networks within markets.This role involves travelling, sometimes extensively dependent on market and language skills.

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About the Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry with offices in London, Edinburgh, Dublin and Copenhagen.

We have offices in London, Edinburgh, Dublin, Copenhagen, Santa Rosa and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Winning and onboarding new clients and synergy clients at appropriate margins
Researching and presenting our company and product to a pipeline of new prospects, delivering pre-agreed revenue targets annually and quarterly. This includes gaining market intelligence and using this to beat the competition by giving tours and ancillary products that are most suitable for the client and sales
Sourcing new sales leads and contacting clients by telephone/email or by arranging visits. Work to set budget, managing the business pipeline across the group and ensuring effective return on investment with key partners
Understanding and developing a strong commercial relationship with clients and synergy sales, specifically knowing what type of tour they prefer, their market position (cheap, luxury, mid-range), and the products that are most suitable for maximum sales
Understanding the market and the competitive landscape and pressures and working with the client to grow their business and our business with them. Wrapping our clients into long-term partnership agreements and establishing a strong commercial relationship set for YoY growth
Understanding the clients’ sales cycle, ensuring we are quoting for the right business at the right time to maximise our share of the clients’ overall business and to help grow the clients’ overall business
Meeting our clients’ requirements and matching this information with our product database to ensure that the best possible itinerary is planned and that opportunities for increasing sales revenue are maximised by suggesting additional services
Ensuring price and margin of our offer is competitive and profitable, within the company's pricing guidelines
Following up with the client in a timely way to convert offers and quotes into profitable sales with client satisfaction
Liaising with internal teams during and after the sale; liaising with your client as appropriate, and/or resolving client queries
Ensuring that the details of your portfolio of clients are effectively recorded in the company CRM and reporting system
Monitoring of performance and analysis of reports, preparing improvement plans
Attending trade shows, raising brand awareness among industry professionals

Your profile

What skills do I need?

Demonstrable successful or current track record of Business Development within the tourism industry with at least one of TPGs destinations or key source markets.
Highly motivated, self-organised, an ability to research, evaluate and drive opportunities in existing and new markets.
European language(s) are an advantage, but not strictly necessary.
A good communicator, persuasive, authentic and able to work harmoniously with colleagues.
Is ambitious, ‘sales hungry’, professional, focused & result orientated.
Takes ownership of activities leading to successful outcomes.
Has commercial acumen with attention to critical factors that impact outcomes.
An energetic driver who enjoys client facing roles and can translate conversations into mutually profitable client partner relationships.
Knowledgeable of inbound groups business into UK & Ireland and/or Nordics OR of a key source market into one or more of these destinations.

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