About the Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry with offices in London, Edinburgh, Dublin and Copenhagen.

We have offices in London, Edinburgh, Dublin, Copenhagen, Santa Rosa and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Winning and onboarding new clients and synergy clients at appropriate margins
  • Researching and presenting our company and product to a pipeline of new prospects, delivering pre-agreed revenue targets annually and quarterly. This includes gaining market intelligence and using this to beat the competition by giving tours and ancillary products that are most suitable for the client and sales
  • Sourcing new sales leads and contacting clients by telephone/email or by arranging visits. Work to set budget, managing the business pipeline across the group and ensuring effective return on investment with key partners
  • Understanding and developing a strong commercial relationship with clients and synergy sales, specifically knowing what type of tour they prefer, their market position (cheap, luxury, mid-range), and the products that are most suitable for maximum sales
  • Understanding the market and the competitive landscape and pressures and working with the client to grow their business and our business with them. Wrapping our clients into long-term partnership agreements and establishing a strong commercial relationship set for YoY growth
  • Understanding the clients’ sales cycle, ensuring we are quoting for the right business at the right time to maximise our share of the clients’ overall business and to help grow the clients’ overall business
  • Meeting our clients’ requirements and matching this information with our product database to ensure that the best possible itinerary is planned and that opportunities for increasing sales revenue are maximised by suggesting additional services
  • Ensuring price and margin of our offer is competitive and profitable, within the company's pricing guidelines
  • Following up with the client in a timely way to convert offers and quotes into profitable sales with client satisfaction
  • Liaising with internal teams during and after the sale; liaising with your client as appropriate, and/or resolving client queries
  • Ensuring that the details of your portfolio of clients are effectively recorded in the company CRM and reporting system
  • Monitoring of performance and analysis of reports, preparing improvement plans
  • Attending trade shows, raising brand awareness among industry professionals

Your profile

What skills do I need?

  • Demonstrable successful or current track record of Business Development within the tourism industry with at least one of TPGs destinations or key source markets.
  • Highly motivated, self-organised, an ability to research, evaluate and drive opportunities in existing and new markets.
  • European language(s) are an advantage, but not strictly necessary.
  • A good communicator, persuasive, authentic and able to work harmoniously with colleagues.
  • Is ambitious, ‘sales hungry’, professional, focused & result orientated.
  • Takes ownership of activities leading to successful outcomes.
  • Has commercial acumen with attention to critical factors that impact outcomes.
  • An energetic driver who enjoys client facing roles and can translate conversations into mutually profitable client partner relationships.
  • Knowledgeable of inbound groups business into UK & Ireland and/or Nordics OR of a key source market into one or more of these destinations.