About the Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry with offices in London, Edinburgh, Dublin and Copenhagen.

We have offices in London, Dublin, Scotland, Copenhagen, Santa Rosa and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Assisting the Operations & Client Relations Executives: booking additional services, handling amendments, confirmations, rooming lists
  • Creating reports to provide staff with additional information on their groups (e.g. response time)
  • Contacting suppliers to ask for confirmations, amendments and cancellations
  • Extensive research of suppliers for prospective and existing bookings
  • Preparation of detailed travel documents for clients
  • Co-ordinating fax shots to our clients to ask for sold numbers
  • Working with our in-house reservation system Tourplan and MS office
  • Carrying out administrative tasks (e-filing, handling phone calls)
  • To flexibly support team members of the same region (and other regions where business requirements demand) to fulfil their role as and when needed

Your profile

What skills do I need?

  • Attention to detail, accuracy and consistency are essential,
  • Good communication skills,
  • Being IT literate & experience of Tourplan,
  • Knowledge of our destinations Great Britain and Ireland is an advantage
  • Fast learner, detail-orientated, good time-management and organisational skills, self-starter with a professional and positive approach, reliable, flexible and enthusiastic
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