About the Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Day to day management of the team which handles Purchasing administration, hotel group reservations, amendments & cancellations.
  • Supplier Relationship Building
  • Training and Supervision of the Product Booking Team, Interns & enquiry distribution to handlers
  • Training and Supervision of the Product Booking Team, Interns & enquiry distribution to handlers
  • Maximising usage of pre-booked space, in conjunction with the Yield Manager, including allocation and bed-bank management
  • Reviewing, monitoring, and evaluating sold dates/spaces
  • Monitoring loadings of specific dates/locations and closing them out in the system if necessary
  • Liaising with internal clients, i.e. Yield Manager, Destination Managers and Market Hubs where required.
  • Storing and presenting product knowledge
  • Ensuring all agreements are loaded correctly into Tourplan for company wide use.
  • Running various reports, comparing charts, updating the system if necessary to keep an overview on your allocated areas.
  • Confirming/cancelling hotel space within the given deadline from confirmed/optional bookings
  • Use and development of Group Allocation Application to benefit all areas of the company
  • Responsible for setting up and managing of additional to allocation space
  • Assisting in the placing of group series business within the budgets and standards expected by the client

Your profile

What skills do I need?

  • The ideal candidate has a knowledge of hotels, the placement and contracting process and enjoys leading a team.
  • Should be highly organised, willing and able to negotiate
  • Have the ability to work with highly professional and committed peers.
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