Data Product Owner

Full time
All

We are looking for a passionate and dynamic Data Product Owner to join our team in London. In this role, you will own TPG's data strategy and be accountable for transforming how data flows through our organisation. You will lead the Snowflake migration, establish Master Data Management (MDM), and create the data foundation that enables every other transformation initiative – from AI-powered quoting to real-time operations dashboards. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.

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About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Own the Snowflake roadmap and data strategy
Translate technical Snowflake work into measurable business outcomes
Prioritise data pipeline development and data model iterations through structured backlog management
Establish and chair the Data Governance Council with business data owners from Commercial, Operations, and Finance
Define and implement data governance framework including quality rules, ownership, and lineage tracking
Ensure GDPR compliance and data privacy requirements are met
Deliver MDM for five core domains: Customer, Supplier, Product, Booking, and Financial
Create "golden records" that provide single source of truth across all TPG systems
Eliminate duplicate and inconsistent data across Tourplan, SugarCRM, NetSuite, and acquired entities
Define and prioritise data products including Customer 360, Supplier Master, and Booking Analytics
Enable all data consumers by understanding and delivering against their needs
Own Enterprise Dashboards as Product Owner, ensuring they deliver actionable insights
Establish data quality metrics, KPIs, and monitoring dashboards
Implement automated data quality rules within Snowflake Bronze/Silver/Gold architecture
Drive continuous improvement in data accuracy and completeness
Own the data foundation that powers all AI initiatives – "garbage in = garbage out"
Ensure data is structured and clean enough for RAG (Retrieval Augmented Generation) consumption
Deliver the four core knowledge bases that feed AI products and initiatives
Partner with AI Engineers and Product Owners to define data requirements for ML/Gen-AI models
Ensure real-time data availability for AI-powered quote generation and win probability scoring
Support demand forecasting and predictive analytics with clean historical datasets
Collaborate with Product Owners across Digital Products, Booking Products, and Finance Products
Challenge the business constructively to ensure data requirements are properly defined

Your profile

What skills do I need?

Travel industry data experience (understanding of booking lifecycle, suppliers, customers, products)
Proven track record in data product management or data governance roles
Strong business acumen combined with technical understanding – fluent in both "business" and "tech
Experience with modern data platforms (Snowflake, Databricks, or similar)
Product management methodology (Agile, road mapping, backlog prioritisation)
Experience establishing data governance frameworks
Outstanding stakeholder management
Experience with MDM implementations
Knowledge of Bronze/Silver/Gold data architecture patterns
Familiarity with data quality tools (Great Expectations, Monte Carlo, or similar)
Experience in M&A integration scenarios (data consolidation)
PowerBI or similar BI tool experience
Understanding of AI/ML data requirements (RAG databases, vector embeddings, semantic search
Experience preparing datasets for machine learning or analytics models
Knowledge of Azure AI services (Azure AI Search, Azure OpenAI)

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