About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Sourcing hotel space within the company’s portfolio for booked groups and for offers
  • Negotiating hotel rates and terms & conditions
  • Helping achieve an expected margin for the company
  • Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimise outcome; dealing with supplier book-outs, supporting supplier complaint resolution
  • Maximising usage of pre-booked space, including allocation and bed-bank management
  • Reviewing, monitoring and evaluating sold dates/spaces
  • Monitoring loadings of specific dates/locations and closing them out in the system if necessary
  • Liaising with internal clients, i.e. Central Support, Market Hubs & FIT (where required)
  • Storing and presenting product knowledge
  • Ensuring all contracts are loaded correctly into Tourplan for company wide use
  • Confirming/cancelling hotel space within the given deadline from confirmed/optional bookings
  • Setting up and releasing agreed hotel group allocations
  • Assisting in the placing of group series business within the budgets and standards expected by the client

Your profile

What skills do I need?

  • Accurate working style with strong attention to detail
  • Interest in our destinations of Great Britain and Ireland
  • Being IT literate
  • Goal oriented and an effective team player