Business Development Manager – Groups (North America)

Full time
USA East Coast or West Coast - remote

We are looking for a passionate and dynamic Business Development Manager to join our team in North America. In this role, you will be responsible for expanding and managing a client portfolio focused on inbound group travel to the UK, Ireland, and the Nordics. This role is ideal for a driven and ambitious sales professional with a strong commercial acumen and the ability to build and nurture profitable client partnerships. The successful candidate will have experience in business development within the travel and tourism industry, preferably with expertise in one or more of TPG’s key destinations or source markets for Leisure Groups knowledge. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.

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About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Develop and execute an effective market strategy to break into new and developing markets within North America, specifically around Religious, student, and leisure segments
Identify, engage, and onboard new clients, driving revenue growth in line with company targets.
Build and maintain a strong sales pipeline, prioritising key opportunities and markets.
Present and promote TPG’s services to potential clients through customized quotations, costings, and client presentations.
Develop and maintain strong commercial relationships with clients, understanding their needs, market positioning, and sales cycle.
Monitor market trends and competitor activity to refine strategies and maximize competitive advantage.
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
Ensure that all client interactions and transactions are effectively recorded in the company CRM system.
Travel extensively as required to meet clients, attend trade shows, and build market presence.
Support colleagues within the region and across other markets as needed to achieve business goals.
Support colleagues within the region and across other markets as needed to achieve business goals.
Attend industry events and trade shows to raise brand awareness and develop professional networks.
Analyse sales performance and prepare reports with improvement strategies.

Your profile

What skills do I need?

Excellent communication and persuasion skills, with the ability to engage effectively at all levels.
Highly motivated, ambitious, and results-oriented, with a proactive approach to sales and client acquisition.
Strong commercial acumen and ability to identify key business opportunities.
Ability to build long-term client relationships and negotiate profitable contracts.
Knowledge of inbound group travel to the UK, Ireland, and/or the Nordics OR experience in a key source market into one or more of these destinations.
Proven track record of successful business development within the tourism industry.
Experience in managing the full sales cycle, from lead generation to closing deals and onboarding clients.
Strong research and analytical skills to evaluate market opportunities.
Self-organized and capable of working independently in a fast-paced environment.
European language skills are an advantage but not essential.

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