About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Designing, creating, and costing proposals for clients, including responding to RFPs in a timely manner
  • Maintaining project timelines and coordinating all aspects of the project
  • Identifying and mitigating risks, ensuring compliance with industry standards and implementing emergency plans
  • Tracking project performance to meet Personal Development Reviews (PDRs), targets, and KPIs
  • Drawing up and updating operational itineraries, ensuring all services are booked as per the client’s programme and budget
  • Overseeing event logistics to ensure smooth execution, including site inspections and fam trips
  • Managing all operational and administrative duties for efficient event delivery
  • Travel as necessary for site inspections and live events, both nationally and internationally
  • Some evening and weekend work may be required
  • Managing event budgets, including rate negotiation with suppliers to ensure competitive pricing
  • Handling full cost tracking and financial reconciliation for assigned events
  • Processing invoices for suppliers and clients
  • Cultivating strong client relationships to ensure high customer satisfaction
  • Negotiating contracts and maintaining relationships with suppliers to secure the best deals
  • Representing the company at industry events, networking forums, and trade associations
  • Staying up to date with domestic venues and activities
  • Promoting and integrating sustainable practices within event operations

Your profile

What skills do I need?

  • Experience in tourism, operations, or event management
  • Ability to take full ownership for specific tasks and assigned responsibilities
  • Strong communication and negotiation skills
  • Ability to work under pressure and multitask in a fast-paced environment
  • High level of proficiency in CRM systems and Microsoft Office
  • Willingness to be flexible and adaptable
  • Demonstrated keen attention to detail
  • Be a team player and have a genuine, enthusiastic and approachable attitude.
  • Adhere to all deadlines
  • Be resourceful and creative when faced with obstacles
  • Ability to be resourceful and think creatively to resolve problems
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