Sales & Quotations Executive

Full time

We are looking for a passionate and dynamic Sales & Quotations Executive to join our team in London. In this role, you will be responsible for creating quotations, costings and well presented, interesting and profitable itineraries to our clients. Being able to customise quotes for different client territory, market segments, and client type, whilst delivering quotes that are timely competitive and with margin flagged. You will work as part of a collaborative, international team, creating memories that last a lifetime for our clients and their customers.

Apply

About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Creating and preparing itineraries and quotations for Groups, within an agreed time frame, and in an agreed presentation style, with the aid of Tourplan
Costing tours with prices from contracted hotels, events and experiences. Producing a quotation and detailed itinerary for the client to make the sale
Understanding and developing a strong commercial relationship with our clients: knowing what type of tour they prefer, their market position (cheap, luxury, mid-range), and the products that are most suitable for maximum sales; understanding the clients’ sales cycle ensuring we are quoting for the right business at the right time
Meeting our clients’ requirements and matching this information with our product database to ensure that the best possible itinerary is planned and that opportunities for increasing sales revenue are maximised by suggesting additional services
Ensuring price and margin of our offer is competitive and profitable, within the company's pricing guidelines; objective is to maximise margin on all quotations
Maintaining electronic (and paper where appropriate) filing systems for all group quotes & costing in line with procedures
Preparation of tours: generating bookings in Tourplan and requesting services to our suppliers
Understanding the market and the competitive landscape and pressures, and working with the client to grow their business and our business with them
Ensuring that the details of your portfolio of clients are effectively recorded in the company CRM and reporting systems
Account managing an assigned portfolio of clients as necessary
Supporting and following up on client confirmations with hotel confirmations where necessary in support of the wider team
Supporting 24- hour emergency assistance to customers when required to do so

Your profile

What skills do I need?

Fluency in German and English (written and spoken)
Sales and Operations experience, acquiring clients and building strong commercial relationships with them
Strong communication and negotiation skills
Ability to work under pressure and multitask in a fast-paced environment
High level of proficiency in CRM systems and Microsoft Office
Good knowledge of our destinations Great Britain and Ireland
IT literate

Download