About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Sourcing hotel space within the company’s portfolio for booked groups
  • Acquiring a competitive price for our client, within a short turnaround time
  • Negotiating hotel rates and terms & conditions
  • Helping achieve an expected margin for the company
  • Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimise outcome; dealing with supplier book-outs, supporting supplier complaint resolution
  • Maximising usage of pre-booked space, including allocation and bed-bank management
  • Reviewing, monitoring and evaluating sold dates/spaces
  • Monitoring loadings of specific dates/locations and closing them out in the system if necessary
  • Liaising with internal clients, i.e. Central Support, Market Hubs & FIT (where required)
  • Storing and presenting product knowledge
  • Ensuring all contracts are loaded correctly into Tourplan for company wide use
  • Running various reports, comparing charts, updating the system if necessary to keep an overview on your allocated areas
  • Use and development of Group Allocation Application to benefit all areas of the company
  • Responsible for setting up and releasing agreed hotel group allocations in conjunction with Contracting

Your profile

What skills do I need?

  • Good negotiation skills
  • An accurate working style with strong attention to detail
  • Good knowledge of our destinations Great Britain and Ireland
  • IT literate, with experience of Tourplan