About the Team

Tour Partner Group is a group of leading B2B destination management companies for the United Kingdom, Ireland, the Nordics and Baltics. Formerly known as Hotels & More, Irish Welcome Tours and Trans Nordic Tours, the brands have come together under one identity, uniting as one strong brand. Tour Partner Group brings together more than 300 destination specialists, designing B2B travel for groups, FIT and the MICE industry.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

  • Sourcing hotel space within the company’s portfolio for booked groups and for offers
  • Acquiring a competitive price for our client, within a short turnaround time
  • Negotiating hotel rates and terms & conditions
  • Helping achieve an expected margin for the company
  • Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimise outcome; dealing with supplier book-outs, supporting supplier complaint resolution
  • Maximising usage of pre-booked space, including allocation and bed-bank management
  • Reviewing, monitoring and evaluating sold dates/spaces
  • Monitoring loadings of specific dates/locations and closing them out in the system if necessary
  • Liaising with internal clients, i.e. Central Support, Market Hubs & FIT (where required)
  • Storing and presenting product knowledge
  • Ensuring all contracts are loaded correctly into Tourplan for company wide use
  • Running various reports, comparing charts, updating the system if necessary to keep an overview on your allocated areas
  • Confirming/cancelling hotel space within the given deadline from confirmed/optional bookings
  • Use and development of Group Allocation Application to benefit all areas of the company
  • Responsible for setting up and releasing agreed hotel group allocations
  • Assisting in the placing of group series business within the budgets and standards expected by the client

Your profile

What skills do I need?

  • Good negotiation skills
  • Accurate working style with strong attention to detail
  • Good knowledge of our destinations of Great Britain and Ireland
  • Being IT literate, experience of Tourplan