Senior Sales and Operations Executive

About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Following up on leads and be in direct contact with clients conducting negotiations/amendments
Making quotations and secure a high materialization rate
Coordinating logistics and booking accommodations, transport, and activities.
To be in contact with the Tour Leader during the tour on a regular basis to make further adjustments in the program if needed and solve all problems.
Ownership of tours and accountability for its quality and financial results
Making sure that the conditions of payment are respected.
Negotiation with suppliers are important aspects of the job to be able to offer the customer the best product at the best possible price.
Provide support and/or cover for other departments when needed.
Occasional involvement in sales-related activities and client engagements.

Your profile

What skills do I need?

For the position in the Far East Department, we expect that you are fluent in Mandarin both written and spoken.
Solid knowledge of the Scandinavian market and type of products with relevant experience in a Scandinavian incoming agency or similar.
Familiarity with sales support activities, client engagement, and lead follow-ups.
Effective communication and collaboration abilities for cross-functional coordination.
Strong organizational skills and attention to detail.
Strong organizational skills and attention to detail.
Relevant education or coursework is a plus.
Good computer skills and fluency with Microsoft office package

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