FIT Sales and Operations Executive – English Speaking

About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Prepare costing and quotations for FITs within an agreed time frame and in the required presentation style, aiming to maximize margins on all quotations.
Ensure a high materialization rate by effectively converting quotations into confirmed bookings.
Coordinate and book accommodations, transport, and activities for FITs, ensuring all logistics are efficiently managed.
Negotiate with suppliers to secure the best products at the best possible prices, ensuring high-quality options for clients.
Ensure that the conditions of payment are respected and manage the financial aspects of FIT tours to maintain profitability.
Assist with other tasks in the FIT department and other departments during off-peak seasons and participate in FAM trips for staff and agents.
Handle emergency phone duties.

Your profile

What skills do I need?

For the position, we expect that you speak Fluent English, both written and spoken.
Good knowledge of the Scandinavian market with relevant experience from a Scandinavian incoming agency or similar.
Experience in sales, showcasing a track record of successful sales initiatives and client purchase.
Familiarity with sales support activities, client engagement, and lead follow-ups.
Effective communication and collaboration abilities for cross-functional coordination.
Strong organizational skills and attention to detail.
Relevant education or coursework is a plus.
Good computer skills and fluency with Microsoft office package.
Service-minded.

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