Operations Coordinator

About the Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.

Your responsibilities

What will I be doing?

Support senior team members in crafting engaging tour itineraries and packages.
Coordinating logistics and booking accommodations, transport, and activities etc.
To be in contact with the Tour Leader during the tour on a regular basis to make further adjustments in the program if needed and solve any problems.
To double check, get the final travel documents ready and send them to the client.
Monitor if payment conditions are respected, and/or that invoices are accurate and on time. Will report eventual delays to the DM/supervisor or team leader.
Provide support and/or cover for other departments when needed.

Your profile

What skills do I need?

You should be fluent in both written and spoken Mandarin
For the position in the Far East Department, we expect that you are fluent in Mandarin both written and spoken.
Both positions require a high level of written and spoken English.
Passion for the travel and tourism industry. Experience within the travel industry is a plus.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal abilities.
Relevant education or coursework is a plus.
Good computer skills and fluency with Microsoft office package
Ability to work effectively in a fast-moving organization and dynamic environment.

Download